About
Acquiring homeowner peace of mind through thoughtful, caring and value-driven plumbing solutions.
At Mike Counsil Plumbing, we have a dedicated team of plumbing plumbers that functions as part of the South Bay Area community and provides a full range of plumbing services to residential clients. We have the resources to continue to grow and serve the region while staying current with evolving trends and technologies to keep up with each client’s needs. We love people, and that shows in the work we do every day.
Company Culture
It’s no secret that plumbing can be hard work, but it is also rewarding and uniquely challenging, and can be an ideal lifelong career with the right company. At Mike Counsil Plumbing, we embrace the challenges that can come in the industry; we strive to continue growing and evolving to operate more efficiently with modern technology while providing our customers with the exceptional service they expect in San Jose and the South Bay Area. We’ve spent more than 30 years creating our company culture, and it’s what attracts the most talented and driven individuals to come work for us and help maintain our reputation as a plumbing leader in the region.
How We Define Our Company Culture
Mike Counsil Plumbing opened in 1994, and we started out as a mom and pop business. Though we’ve grown substantially over the years, we are still community-driven, and we strive to treat every member of our staff like a part of the family. We also want our employees to have a work-life balance, so they can enjoy time with their own loved ones outside the work environment.
Our Background in the South Bay Area
We have been around since 1994, so you’ve probably seen one of our bright green fleet vehicles driving in the San Jose area. We’ve continued to grow through the years, gaining recognition as an industry leader in the South Bay Area. We believe in treating our employees like family, which is why we offer competitive salaries and benefits as well as many company perks. We maintain a solid reputation in the community with the following recognitions:
- Superior rating at the Better Business Bureau.
- Placement in AngiesList.com Hall of Fame.
- Silicon Valley Chamber of Commerce recognition.
- Positive ratings on Google, Yelp, Angie’s List, and Home Advisor.
- Best of the Bay
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Customers Are Choosing Us Because We Keep Them Safe.
It’s important to feel confident and comfortable with your-in-home service provider. Mike Counsil Plumbing’s principle of serving people is the foundation of not only meeting our client’s expectations, but exceeding them. From the moment you open your door, you will be pleasantly surprised by the essence of our presentable and friendly service plumbers. Our plumbers have all been background checked, drug screened and professionally trained. We understand that being invited into your home is a privilege and it is our mission to build a lasting relationship built on compassion and trust. We are currently following all of the CDC guidelines for safety. We understand that to keep you and our plumbers safe these rules have to be strictly followed. We are washing hands often, Wearing rubber gloves, Sanitizing our work area, Wearing masks, and practicing social distancing. We are open for business serving our community in the safest way we can.
- Exceptional Customer Service – It’s not hard to take pride in your job when you can see the satisfaction of customers day in and day out. Because we put a strong emphasis on customer service and support, our clients are happy to see us when we answer their service calls. In addition, we strive to maintain a professional appearance and presence with every job, so our clients can feel more confident in the work we do—even on the most challenging installs and system replacements.
- Preparedness – Our goal is to always stay prepared, whether that means seeking new training for our employees, investing in new technologies, or being prepared to respond to emergencies when our customers need us most. Preparedness also extends to our approach to each job, as we will take the time to accurately assess each repair and prepare the area to limit messes and mishaps along the way.
Proud SPonsor of the
Mike Counsil's Core Values
Our Mission Statement
Aquiring homeowner peace of mind through thoughtful, caring, and value-driven plumbing solutions.
Our Core Values
- Integrity - Soundness of moral character is the foundational principle that establishes trust and cohesiveness. Integrity is the essence that creates effective and genuine relationships.
- Humility - The willingness to continue to learn or gain a new perspective. The ability to subdue our personal egos to aid in prosperity for everyone on the team.
- Values Family - Our culture promotes the healthy benefits of balancing our careers with the time we spend with our families. A harmonious personal life increases productivity and happiness while a work.
- Client Focused - An uncompromising mission of providing the ultimate service experience to our clients. Our educational and compassionate approach ensures our clients always win by us exceeding their expectations.
- Open Communication - Empowering each individual to express their thoughts and ideas freely, while rejecting the fear of the outcome. We encourage all to stand up, have a voice and be willing to say anything.